Irish Senior Connect(ISC) is a senior outreach program of CIIC. The mission of ISCis to provide Irish and Irish American Seniors with a listening ear and a response that conveys empathy and respect, alleviating feelings of isolation and loneliness through telephone contact, and where appropriate, community referrals.
ISC is successfully combating seclusion within the Irish Senior community by providing a cultural connection to its callers, as well as empowering and supporting seniors through active listening and human connection. Following several months of program design and volunteer training, the ISC pilot program was officially launched in March 2012 at the Irish Pastoral Centre-Boston, a CIIC member center and ISC pilot site, by Minister Frances Fitzgerald. Currently, ISC is operational 12 hours per week, and is managed by one program director and a staff of 10 trained volunteers. In the first 14 months of the program, ISC has received more than 100 calls to the listening line, exceeding initial expectations as compared to 19 calls received by the Helpline in Ireland in its first year, the program which ISC emulates
Due to the positive impact and results of ISC, the program recently commenced a Well-Being Call initiative, to compliment the listening line. The initiative offers a telephone call to seniors, at their request, to check on their health and safety. Response from callers and service providers in Boston has been very positive, with participants indicating increased feelings of reassurance and safety. This positive addition to the program design is adding to the strength and outreach capacity of ISC, and increasing overall community influence.
Irish Senior Connect News
- Irish Senior Connect Receives 100th Phone Call
- CIIC Irish Senior Connect Program Launches
- Susan Doody appointed as Irish Senior Connect Coordinator